Customer Service Specialist- Bilingual Spanish (Albuquerque, NM)
Our client is a leader in the telecommunications industry. They believe in peak performance, and that means more than just striving to be the best it means being the best. They are a confident and powerful team of individuals who feel part of something special, and drive towards the goals we set high for ourselves. You too? Then you might be perfect for a career as a Customer Specialist.
With your knack for solving tough problems and your focus on delivering exceptional customer service, you will thrive as a Customer Specialist.
Here, you will harness your impressive multi-tasking and tech-savvy skills to resolve challenging customer issues including device-related troubleshooting, billing, service inquiries and more. Answering a high volume of Spanish & English customer calls, you'll deliver innovative, individualized solutions, satisfying the ever-changing needs of our diverse customer base. Through it all, your ability to form a trusted bond, listen attentively and respond to their inquiries will make you the critical touch point between us and our valued customers.
Engages with customers in both English & Spanish
Requirements:
Previous customer service experience
Associate's Degree or higher preferred
Fluency in English and Spanish
Energetic and enthusiastic attitude
In return for all of your efforts, we'll be very proud to offer you comprehensive benefits that are truly Total Rewards, including: award-winning training, a competitive salary, medical/dental/vision from day one, 401(k), work-life programs, phone discounts, generous tuition assistance, and limitless opportunities for advancement.
Equal Employment Opportunity
We are an equal opportunity employer m/f/d/v.Estimated Salary: $20 to $28 per hour based on qualifications.
With your knack for solving tough problems and your focus on delivering exceptional customer service, you will thrive as a Customer Specialist.
Here, you will harness your impressive multi-tasking and tech-savvy skills to resolve challenging customer issues including device-related troubleshooting, billing, service inquiries and more. Answering a high volume of Spanish & English customer calls, you'll deliver innovative, individualized solutions, satisfying the ever-changing needs of our diverse customer base. Through it all, your ability to form a trusted bond, listen attentively and respond to their inquiries will make you the critical touch point between us and our valued customers.
Engages with customers in both English & Spanish
Requirements:
Previous customer service experience
Associate's Degree or higher preferred
Fluency in English and Spanish
Energetic and enthusiastic attitude
In return for all of your efforts, we'll be very proud to offer you comprehensive benefits that are truly Total Rewards, including: award-winning training, a competitive salary, medical/dental/vision from day one, 401(k), work-life programs, phone discounts, generous tuition assistance, and limitless opportunities for advancement.
Equal Employment Opportunity
We are an equal opportunity employer m/f/d/v.Estimated Salary: $20 to $28 per hour based on qualifications.
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